Dell P1424H User Manual

Troubleshooting │ 29
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow
the Safety instructions.
Self-test
Your monitor provides a self-test feature that allows you to check if your monitor is functioning
properly. If your monitor and computer are properly connected but the monitor screen remains
dark, run the monitor self-test by performing the following steps:
1. Turn off your computer.
2. Disconnect Type-C power adapter cable, computer USB Type-C cable from the monitor.
USB Type-CUSB Type-C
USB-PD Adapter
3. Connect Type-C power adapter cable to the monitor. This way, the computer does not
have to be involved.
4. If the monitor is working correctly, it scans for signal and detects that there is no signal
and the following message appears. While in self-test mode, the power LED remains white.
Dell 14 Monitor
P1424H
Scanning for signal...
Dell 14 Monitor
P1424H
No Type-C 1 signal from your device.
?

Dell P1424H Specifications

General

Color gamut	72 %
Pixel pitch	0.1611 x 0.1611 mm
Screen shape	Flat
Pixel density	158 ppi
Response time	6 ms
Backlight type	LED
Display diagonal	14 \
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	16:9
Maximum refresh rate	60 Hz
Viewable size, vertical	173.99 mm
Contrast ratio (typical)	700:1
Display number of colors	16.7 million colors
Display diagonal (metric)	35.56 cm
Viewable size, horizontal	309.31 mm
Digital vertical frequency	56 - 61 Hz
Digital horizontal frequency	30 - 80 kHz
Display brightness (typical)	300 cd/m²
Tilt angle range	10 - 90 °
Doesn't contain	PVC/BFR
Sustainability certificates	ENERGY STAR, RoHS
HDCP version	1.4
Built-in USB hub	-
USB Power Delivery up to	65 W
Number of USB Type-C upstream ports quantity	2
Power supply type	Internal
Energy efficiency scale	A to G
Power consumption (max)	7.5 W
Power consumption (off)	0.3 W
Power consumption (typical)	5 W
Package weight	1120 g
Operating altitude	0 - 5000 m
Non-operating altitude	5000 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Product color	Gray
Front bezel color	Black
Heavy metals free	Hg (mercury)
Market positioning	Business

Weight and Dimensions

Bezel width (top)	6.54 mm
Bezel width (side)	6.53 mm
Depth (with stand)	14.3 mm
Width (with stand)	322.37 mm
Height (with stand)	202.69 mm
Weight (with stand)	590 g
Bezel width (bottom)	22.16 mm
Depth (without stand)	4.95 mm