Dell P2422H User Manual

Troubleshooting │ 71
Brightness
Problems
• Reset the monitor to Factory Settings (Factory Reset).
• Adjust brightness & contrast controls via OSD.
Geometric
Distortion
• Reset the monitor to Factory Settings (Factory Reset).
• Adjust horizontal & vertical controls via OSD.
Horizontal/
Vertical Lines
• Reset the monitor to Factory Settings (Factory Reset).
• Perform monitor self-test feature check and determine if
these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
Synchronization
Problems
• Reset the monitor to Factory Settings (Factory Reset).
• Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
Safety Related
Issues
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
Intermittent
Problems
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Reset the monitor to Factory Settings (Factory Reset).
• Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
Missing Color • Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Wrong Color • Change the Color Setting Mode in the Color Settings
OSD to Graphics or Video depending on the application.
• Try different Preset Modes in Color settings OSD. Adjust
R/G/B value in Custom Color in Color settings OSD.
• Change the Input Color Format to RGB or
YCbCr(digital)/YPbPr(analog) in the Color settings
OSD.
• Run the built-in diagnostics.

Dell P2422H Specifications

General

Color depth	6 bit
Pixel pitch	0.2745 x 0.2745 mm
Screen shape	Flat
Pixel density	93 ppi
Response time	8 ms
Backlight type	LED
Display diagonal	23.8 \
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	50 - 76 Hz
Maximum refresh rate	60 Hz
Response time (fast)	5 ms
Horizontal scan range	30 - 83 kHz
Supported video modes	480p, 576p, 720p, 1080i, 1080p
Viewable size diagonal	604.7 mm
Viewable size, vertical	296.46 mm
sRGB coverage (typical)	99 %
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60.47 cm
Viewable size, horizontal	527.04 mm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080)
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
DVI-D ports quantity	0
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	4
Pivot angle	-90 - 90 °
LED indicators	Power
Tilt angle range	-5 - 21 °
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
Power supply type	Internal
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	48 W
Power consumption (off)	0.2 W
Power consumption (standby)	0.3 W
Power consumption (typical)	11.8 W
Operating altitude	0 - 5000 m
Non-operating altitude	0 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 80 %
RMS rated power	0 W
Package weight	7950 g
Feet color	Silver
Product color	Black
Heavy metals free	Hg (mercury)
Market positioning	Business
Cables included	AC, DisplayPort, USB
Doesn't contain	PVC/BFR
Sustainability certificates	ENERGY STAR, EPEAT Gold, RoHS
Harmonized System (HS) code	85285210

Weight and Dimensions

Bezel width (top)	5.38 mm
Depth (with stand)	179.57 mm
Width (with stand)	537.8 mm
Height (with stand)	496.11 mm
Weight (with stand)	5150 g
Bezel width (bottom)	16.66 mm
Depth (without stand)	52.15 mm
Height (without stand)	318.5 mm
Weight (without stand)	3390 g