Dell P2422H User Manual

Troubleshooting │ 73
Product-specific problems
Specific
Symptoms
Possible Solutions
Screen image is too
small
• Check the Aspect Ratio setting in the Display settings
OSD.
• Reset the monitor to Factory Settings (Factory Reset).
Cannot adjust the
monitor with the
joystick
• Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.
• Check whether the OSD menu is locked. If yes, move
and hold the joystick up/down/left/right for 4 seconds to
unlock (for more information, see Menu and Power button
lock).
No Input Signal
when user controls
are pressed
• Check the signal source. Ensure the computer is not in
Standby Mode by moving the mouse or pressing any key
on the keyboard.
• Check if the video cable is plugged in properly. Disconnect
and reconnect the video cable if necessary.
• Reset the computer or video player.
The picture does
not fill the entire
screen
• Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
• Run the built-in diagnostics.
Universal Serial Bus (USB) specific problems
Specific
Symptoms
Possible Solutions
USB interface is
not working
• Check that your monitor is turned On.
• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream connector).
• Turn off the monitor and turn it on again.
• Reboot the computer.
• Certain USB devices such as portable hard drive require
higher power source; connect the drive to the computer
directly.

Dell P2422H Specifications

General

Color depth	6 bit
Pixel pitch	0.2745 x 0.2745 mm
Screen shape	Flat
Pixel density	93 ppi
Response time	8 ms
Backlight type	LED
Display diagonal	23.8 \
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	50 - 76 Hz
Maximum refresh rate	60 Hz
Response time (fast)	5 ms
Horizontal scan range	30 - 83 kHz
Supported video modes	480p, 576p, 720p, 1080i, 1080p
Viewable size diagonal	604.7 mm
Viewable size, vertical	296.46 mm
sRGB coverage (typical)	99 %
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60.47 cm
Viewable size, horizontal	527.04 mm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080)
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
DVI-D ports quantity	0
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	4
Pivot angle	-90 - 90 °
LED indicators	Power
Tilt angle range	-5 - 21 °
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
Power supply type	Internal
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	48 W
Power consumption (off)	0.2 W
Power consumption (standby)	0.3 W
Power consumption (typical)	11.8 W
Operating altitude	0 - 5000 m
Non-operating altitude	0 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 80 %
RMS rated power	0 W
Package weight	7950 g
Feet color	Silver
Product color	Black
Heavy metals free	Hg (mercury)
Market positioning	Business
Cables included	AC, DisplayPort, USB
Doesn't contain	PVC/BFR
Sustainability certificates	ENERGY STAR, EPEAT Gold, RoHS
Harmonized System (HS) code	85285210

Weight and Dimensions

Bezel width (top)	5.38 mm
Depth (with stand)	179.57 mm
Width (with stand)	537.8 mm
Height (with stand)	496.11 mm
Weight (with stand)	5150 g
Bezel width (bottom)	16.66 mm
Depth (without stand)	52.15 mm
Height (without stand)	318.5 mm
Weight (without stand)	3390 g