Dell P2422H User Manual

70 │ Troubleshooting
Common problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common
Symptoms
Possible Solutions
No Video/Power
LED off
Ensure that the video cable connecting the monitor and the
computer is properly connected and secure.
• Verify that the power outlet is functioning properly using any
other electrical equipment.
• Ensure that the power button is pressed.
• Ensure that the correct input source is selected via the Input
Source menu.
No Video/Power
LED on
• Increase brightness and contrast controls using the OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected via the Input
Source menu.
Poor Focus • Eliminate video extension cables.
• Reset the monitor to Factory Settings (Factory Reset).
• Change the video resolution to the correct aspect ratio.
Shaky/Jittery
Video
• Reset the monitor to Factory Settings (Factory Reset).
• Check environmental factors.
• Relocate the monitor and test in another room.
Missing Pixels • Cycle power On-Off.
• Pixel that is permanently Off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel Policy,
see Dell Support site at:
www.dell.com/pixelguidelines.
Stuck-on Pixels • Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel Policy,
see Dell Support site at:
www.dell.com/pixelguidelines.

Dell P2422H Specifications

General

Color depth	6 bit
Pixel pitch	0.2745 x 0.2745 mm
Screen shape	Flat
Pixel density	93 ppi
Response time	8 ms
Backlight type	LED
Display diagonal	23.8 \
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	50 - 76 Hz
Maximum refresh rate	60 Hz
Response time (fast)	5 ms
Horizontal scan range	30 - 83 kHz
Supported video modes	480p, 576p, 720p, 1080i, 1080p
Viewable size diagonal	604.7 mm
Viewable size, vertical	296.46 mm
sRGB coverage (typical)	99 %
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60.47 cm
Viewable size, horizontal	527.04 mm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080)
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
DVI-D ports quantity	0
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	4
Pivot angle	-90 - 90 °
LED indicators	Power
Tilt angle range	-5 - 21 °
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
Power supply type	Internal
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	48 W
Power consumption (off)	0.2 W
Power consumption (standby)	0.3 W
Power consumption (typical)	11.8 W
Operating altitude	0 - 5000 m
Non-operating altitude	0 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 80 %
RMS rated power	0 W
Package weight	7950 g
Feet color	Silver
Product color	Black
Heavy metals free	Hg (mercury)
Market positioning	Business
Cables included	AC, DisplayPort, USB
Doesn't contain	PVC/BFR
Sustainability certificates	ENERGY STAR, EPEAT Gold, RoHS
Harmonized System (HS) code	85285210

Weight and Dimensions

Bezel width (top)	5.38 mm
Depth (with stand)	179.57 mm
Width (with stand)	537.8 mm
Height (with stand)	496.11 mm
Weight (with stand)	5150 g
Bezel width (bottom)	16.66 mm
Depth (without stand)	52.15 mm
Height (without stand)	318.5 mm
Weight (without stand)	3390 g