Dell PowerEdge R410 User Manual

146 Troubleshooting Your System
Troubleshooting the Video Subsystem
1 Check the system and power connections to the monitor.
2 Check the video interface cabling from the system to the monitor.
3 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics"
on page 163.
If the tests run successfully, the problem is not related to video hardware.
If the tests fail, see "Getting Help" on page 167.
Troubleshooting a USB Device
1 Use the following steps to troubleshoot a USB keyboard and/or mouse.
For other USB devices, go to step 2.
a Disconnect the keyboard and mouse cables from the system briefly
and reconnect them.
b Connect the keyboard/mouse to the USB port(s) on the opposite side
of the system.
If the problem is resolved, restart the system, enter the System Setup
program, and check if the nonfunctioning USB ports are enabled.
c Replace the keyboard/mouse with another working keyboard/mouse.
If the problem is resolved, replace the faulty keyboard/mouse.
If the problem is not resolved, proceed to the next step to begin
troubleshooting the other USB devices attached to the system.
2 Power down all attached USB devices and disconnect them from the system.
3 Restart the system and, if your keyboard is functioning, enter the system
setup program. Verify that all USB ports are enabled. See "Integrated
Devices Screen" on page 64.
If your keyboard is not functioning, you can also use remote access. If the
system is not accessible, see "System Board Jumpers" on page 169 for
instructions on setting the NVRAM_CLR jumper inside your system and
restoring the BIOS to the default settings.
book.book Page 146 Tuesday, March 31, 2009 5:26 PM

Dell PowerEdge R410 Specifications

General

Tcase	76 °C
Bus type	QPI
Stepping	D0
FSB Parity	No
Processor code	SLBF9
Processor cache	4 MB
Processor cores	4
Processor model	E5504
System bus rate	4.8 GT/s
Processor series	Intel Xeon 5500 Series
Processor socket	Socket B (LGA 1366)
Processor codename	Nehalem EP
Motherboard chipset	Intel® 5500
Number of QPI links	2
Processor frequency	2 GHz
Processor cache type	Smart Cache
Processor lithography	45 nm
Processor system type	DP
Processor manufacturer	Intel
Processor package size	42.5 x 45 mm
Processor front side bus	- MHz
Processor operating modes	64-bit
ECC supported by processor	Yes
Thermal Design Power (TDP)	80 W
Number of processors installed	1
CPU multiplier (bus/core ratio)	15
Memory types supported by processor	DDR3-SDRAM
Memory channels supported by processor	Triple
Memory clock speeds supported by processor	800 MHz
Memory bandwidth supported by processor (max)	19.2 GB/s
Maximum internal memory supported by processor	144 GB
HDD size	3.5 \
HDD capacity	250 GB
Optical drive type	DVD-ROM
Total storage capacity	500 GB
Maximum storage capacity	8 TB
Memory slots	8x DIMM
Internal memory	8 GB
Memory clock speed	1066 MHz
Internal memory type	-
Maximum internal memory	128 GB
Memory layout (slots x size)	4 x 2 GB
Maximum graphics card memory	8 MB
Graphics card	G200eW
Networking features	Gigabit Ethernet
PS/2 ports quantity	0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Power supply	480 W
Compatible operating systems	Microsoft SQL Server 2008 R2/Windows Small Business Server 2008/Essential Business Server 2008/Server 2008 SP2, x86/x64/Server 2008 R2/HPC Server 2008; Novell SUSE Linux Enterprise Server; Red Hat Enterprise Linux.
Chassis type	Rack (1U)
Processor ARK ID	40711

Weight and Dimensions

Depth	430 mm
Width	630 mm
Height	40 mm