Dell Venue 8 Pro User Manual

32 | Troubleshooting
System problem
Problems Possible causes Possible solutions
Tablet does not turn on The battery is
completely discharged.
1 Charge the tablet for
at least 4 hours.
2 Press and hold the
power button for
2seconds.
Tablet does not turn off Press and hold the power
button for 10 seconds
to perform a hard shut
down.
Tablet locks up Press and hold the power
button for 10 seconds
to perform a hard shut
down.
Tablet is not responding
or behaving unexpectedly
1 Reboot the tablet.
See Turning Off Your
Tablet and Turning On
Your Tablet.
2 Refresh the tablet. See
Reset your tablet.
3 Contact Dell’s support
service. See
dell.com/support.
Tablet cannot boot into
Windows
Contact Dell’s support
service. See
dell.com/support.
Software or feature is not
working as expected
Software updates may
have been downloaded
in the background.
Restart your tablet
(Swipe‑in from the right
edge of the display to
access Charms and touch
Settings→ Power→
Restart).

Dell Venue 8 Pro Specifications

General

Stepping	B3
Tjunction	90 °C
FSB Parity	No
Processor code	SR1S0
Processor cache	2 MB
Processor cores	4
System bus rate	- GT/s
Processor family	Intel Atom®
Processor series	Intel Atom Z3700 Series
Processor codename	Bay Trail
Processor frequency	1.33 GHz
Processor cache type	L2
Processor manufacturer	Intel
Processor package size	17 x 17 mm
Conflict-Free processor	Yes
Processor front side bus	- MHz
Processor boost frequency	1.83 GHz
Processor operating modes	32-bit, 64-bit
Graphics & IMC lithography	22 nm
Scenario Design Power (SDP)	2.2 W
Internal memory	2 GB
Memory clock speed	1600 MHz
Internal memory type	DDR3-SDRAM
Storage media	Flash
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC
Internal storage capacity	32 GB
LED backlight	-
Display diagonal	8 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display resolution	1280 x 800 pixels
Graphics card	HD Graphics
Rear camera type	Single camera
Maximum video resolution	- pixels
Rear camera resolution (numeric)	5 MP
Front camera resolution (numeric)	1.2 MP
Processor ARK ID	78416
Processor socket	BGA 1380
Wi-Fi standards	Wi-Fi 4 (802.11n)
Bluetooth version	4.0
USB 2.0 ports quantity	0
Micro-USB 2.0 ports quantity	1
Intel Identity Protection Technology version	1.00
Form factor	Slate
Product color	Black
Platform	Windows
Operating system version	8.1
Operating system installed	Windows 8.1
Operating system architecture	64-bit
Battery capacity	4830 mAh
Battery life (max)	- h
Number of battery cells	2
AC adapter power	10 W

Weight and Dimensions

Depth	9 mm
Width	130 mm
Height	216 mm
Weight	395 g