15
Troubleshooting
PROBLEM CAUSE REMEDY
The air conditioner
does not come on
• there is no current
• the appliance is not plugged into the mains
• The safety device of the plug has
tripped.
• Plug into the mains socket
• Reset the plug safety device, if
problem persists contact our toll
free customer service.
The air conditioner
works for a short
time only
• the air exhaust hose has a constriction
• the air exhaust hose is blocked
• there are bends in the air exhaust hose
• Position the air exhaust hose
correctly
• Check there are no obstacles
obstructing air discharge
• Eliminate the bends
The air conditioner
works, but does not
cool the room
• windows opened
• the exhaust hose is detached
• air filter clogged
• Close all windows. Only the
window where the appliance
is installed can remain slightly
opened
• Connect the exhaust hose
• Clean or replace the filter
• Clean or replace the filter
Particular odour in
the room
• the air filter is clogged
The air conditioner
does not operate
after restarting it
• The safety device has tripped • Wait for 3 minutes (it’s due to
a normal safety check)
The alarm light
(M) comes on
• The tray under the appliance is full
• Empty the tray (see paragraph
on end-of-season operations
on page 14).
SELF-DIAGNOSIS
The appliance has a self diagnosis system to identify a number of malfunctions.
Error messages are displayed on the appliance display.
IF THE APPLIANCE DISPLAYS...
…THIS MEANS:
room temperature is too low
IF THE APPLIANCE DISPLAYS...
…THIS MEANS:
room temperature is too high
IF THE APPLIANCE DISPLAYS...
…THIS MEANS:
contact Customer Services.
“Low Temperature”
“High Temperature”
“Probe Failure”
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