7
、
Camera disconnect
？
Please check the power and network, then restart the camera. If this way doesn’t
work please remove the camera and add it again on the App.
8
、
Circle in the video, video runs slowly
？
Circle in the video means it’s still loading, please check your network
environment.
9
、
How do the other people watch the video?
Share the App Account information with other people.
10
、
How many people can use the account simultaneously.
There is no theoretical limitation.
11
、
Why adding camera to another account would fail?
？
One camera one account, if the other account needs to add the camera, please
remove the camera of the current device.
12
、
How can I get my camera connect to the other Wi-Fi.
Two ways:
A：When you need to change to another Wi-Fi without moving the place.
Parameter setting >> Wi-Fi Network >> select the Wi-Fi
B: When the camera is moved to another place, please start the camera, you will see the
“Device disconnected” on the main page, and then click “TROUBLESHOOT” to connect
to the Wi-Fi again.
• After sales instruction
1、The product will be updated in real time, if there is an update, it will not be
noticed anymore, please visit our official website for reference.
2 、 Introductions of the basic function of the products are included in the
instruction, please read all the information on the user manual carefully.
3、lf any problems occur in the usage of the video camera, please contact the
us freely.
4、We have made every effort to ensure the completeness and correctness of
contents of the instruction, but there may still some deviations between part of
the data and the actual situation, if you have any question or dispute,please
contact us freely.
5、Losses caused by operating without following the instruction of the manual
book should be assumed by users.
This instruction applies to consumer product.
Kindly reminder: if the instruction is updated, it will not be noticed any more,
dual video recording memory (TF card/cloud storage) is supported by the
video camera; to better safeguard safety of video recording, users could
select multiple cloud video recording mode for video camera via service
channels, choosing month payment/ year payment for cloud storage service.
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