C、If you can’t go to the forth step, please try again, if it
still doesn’t work, please contact the seller.
2、Why does it have a interval while the video is
recording to the TF card
The size of the video file is limited. Once the video size
close to the critical value, the video file will be created
and the next video will continue to be recorded, there is a
interval but so short.
3、The TF card can’t be identified？
Please check the TF card if it meets the quality
requirements, when the Wi-Fi signal is not good, it also
can’t be identified.
4、The video recording timeline is blank after the
cloud service expired.
The video can’t be replayed after cloud service expired, if
there is no TF card in the camera, the video can’t be
recorded.
If the TF card is always working, but the video files
disappeared, please check the Check TF card state, if it
is normal in the App but no video has been recorded,
please format the TF card. If it still doesn’t work, please
get a new TF card and try again.
5、Why I can’t get the notifications on my phone？
Make sure the App get the message pushing rights
Otherwise, when you are watching the real-time video in
the App, there is no warning notifications, because it’s
unnecessary to send notifications when you are watching
the video online.
Advanced message push system, the warning
notifications won’t be pushed to your phone all the time
but it will record all the messages and videos.
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