Dreame H11 User Manual

19
EN
Troubleshooting
Error
Icon
Possible Cause Solution
Clean water tank empty Fill the clean water tank.
Dirty water tank not
installed
Install the dirty water tank.
Dirty water tank full Empty the dirty water tank.
Roller brush stuck
Clean the roller brush with the included
cleaning brush.
Roller brush not installed Install the roller brush.
Tube blocked
Check whether the lter is clogged.
Refer to the maintenance manual [Clean
the Tube] section.
Troubleshooting Code Possible Cause Solution
E1/EE/EF Motor error Please contact customer service.
E2/E3/E7/E8/E9 Battery failure Please contact customer service.
E4/E5
Power adapter
incompatible
Please use the original power
adapter, or contact customer
service.
E6
Battery
overheating
Wait until the battery's temperature
returns normal, then continue to
use the vacuum.
If the vacuum is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to nd your solution.

Dreame H11 Specifications

General

Cleaning type	Dry&wet
Vacuum air filtering	-
Dirt separating method	Aqua filtering
Suitable for all types of surface	Yes
Brush shape	Rectangular
Display type	LED
Product color	White
Dust container type	Bagless
Liquid tank capacity	0.9 L
LED indicators	Status
Power source	Battery
Charging time	- h
Suction power	10000 Pa
Battery voltage	- V
Battery capacity	2.5 Ah
Power consumption (typical)	170 W
Number of batteries supported	6
Vacuum brushes included	Cleaning brush

Weight and Dimensions

Weight	- g