Frequently Asked Questions
How do I know when the machine is at set point?
• Navigate to “Diagnostics & Troubleshooting – Probe Diagnostics”. The
machine is at set point when Temperature Adjusted Probe Reading
matches Detergent Set Point.
Do I need to set the probe offset at the installation?
• No, Apex2 does require setting up the dish machine probe. Product
concentration must be determined through titrating the dish machine and
setting a concentration setpoint, 1 – 100.
What are the 4 green lights for on the Apex2 I/O board?
• The blinking green light indicates communication from the Apex2 I/O
board to the Apex2 Controller
• The three other lights are board power lights. See I/O Board diagram in
the electrical section for further information
Can the Apex2 controller play videos?
• Yes, training videos are located in the “Help” screen from the main screen
and alarm videos are located in the “Help” screen during an active alarm.
Can I set the wash and rinse temperature alarming thresholds?
• No, wash and final rinse temperature cannot be adjusted
How to check for probe failures?
• See trouble shooting table
Can I wire a Rinse Max to an Apex2 IO Board?
• No, different voltage requirements. Apex2 is DC and Rinse Max is AC
How do I know if I have a faulty rinse pump motor?
• See trouble shooting table
How do I get proper rack counts?
• The Apex2 Rack Time Calibration Application will measure rack times
automatically. This can be found in the controller at “Setup System – Set
Tablet Values – Rack Time Calibration”.
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