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www.enersys.com
Publication No. US-MP-OM-001
March 2017
3.3 Concealed Damage
Within 15 days of receipt, unpack the cells/batteries and check for concealed
damage. Remember, you are handling a
LIVE battery. Take precaution against
a shock hazard. Follow all safety precautions as noted in Section 2.0.
Note any:
• damage to packing material and/or product.
• wetness or stains, indicating electrolyte leakage.
If damage is noted:
1. Request an inspection by the carrier.
2. File a concealed-damage claim.
Check the received materials against the detailed packing list to verify receipt of all materials
in the quantities specified.
For export, the cells may be packed in wooden boxes which must be opened completely and
carefully, and the cells then handled as described hereafter. See Section 6 for unpacking and
handling.
DELAY IN NOTIFYING THE CARRIER MAY RESULT IN LOSS OF YOUR RIGHT TO
REIMBURSEMENT FOR DAMAGES. Refer to the Bill of Lading, if, when performing the parts
inventory, you are unsure about the appearance of a part.
If you have any questions concerning potential damages, contact your nearest EnerSys
®
sales/service representative, or call the corporate office number listed on the back of this
manual and ask for EnerSys Reserve Power Service.
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