IQ8 / IQ8+ / IQ8M / IQ8A / IQ8H Micro Installation and Operation
25 © 2022 Enphase Energy Inc. All rights reserved. Mar 2022
Method 1: Clear this Error Using Enphase Installer Platform
• Log in to Enphase Installer Platform and access the system.
• Click the Events tab. The next screen shows a current “DC Resistance Low - Power Off” condition for the system.
• Click DC Resistance Low - Power Off.
• Where “n” is the number of affected devices, click n devices (show details).
• Click the serial number of the affected microinverter.
• Click Reset DC Resistance Low - Power Off Sensor.
• The system displays, “A DC Resistance Low- Power Off reset task was issued on [date and time] for this
microinverter and is still pending.”
Method 2: Use Enphase Installer App to Clear the Condition
On the list of detected microinverters, a green dot or red square appears to the left of each microinverter serial
number. A green dot indicates Status OK. A red square indicates an event for that microinverter.
• Tap the to the left of the serial number to view details for a microinverter event.
• If the microinverter status shows that there is an active DC Resistance Low – Power Off
condition, tap the to send the clear message to the affected microinverter. The
app then indicates that a clear message was sent.
Other Faults
All other faults are reported to the Gateway. Refer to the Enphase IQ Gateway Installation and Operation
Manual at enphase.com/support for troubleshooting procedures.
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