Light status Condition/solution
Open the printer cover and remove any paper or protective materials
The power light is flashing
inside the printer. Turn the product off and then back on again.
The paper light is flashing
The ink light is flashing
An error has occurred during firmware updating. Connect your product
The ink light is on
using a USB cable and try updating the firmware again. If the error
The paper light is on
message continues, contact Epson for support.
Parent topic: Solving Problems
Related references
Where to Get Help
Paper Jam Problems
Related tasks
Refilling the Ink Tanks
Related topics
Loading Paper
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Press the power button to turn the product off.
2. Disconnect any interface cables connected to your product.
3. Load plain paper in the product.
4. Hold down the stop button and press the power button to turn the product on.
5. When the product turns on, release both buttons.
The product begins printing a nozzle check pattern.
6. Do the following, depending on the results of the product check:
• If the page prints and the nozzle check pattern is complete, the product is operating properly. Any
operation problem you may have could be caused by your computer, cable, software, or selected
settings. Check the other solutions in this manual or try uninstalling and reinstalling your printer
software.
• If the page prints but the nozzle check pattern has gaps, clean or align the print head.
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General
Weight and Dimensions
