• Make sure your paper is not damp, curled, old, or loaded facedown in the sheet feeder (the printable
side should be faceup).
• Make sure you set the transportation lock to the unlocked (printing) position: .
• Make sure the transportation caps are not installed.
• Align the print head.
• Clean the paper path.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Print Head Alignment
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Cleaning the Paper Path
Related topics
Refilling Ink
Loading Paper
Grainy Printout
If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper faceup in the sheet feeder.
• Select a higher print quality setting and turn off any high speed settings in your product software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• You may need to increase the image resolution or print a smaller size; see your software
documentation.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Alignment
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