Epson M100 Service Manual

Confidential
Troubleshooting Troubleshooting Workflow 10
M200 / M205 / M100 / M105 Series Revision A
1.1 Troubleshooting
This section describes the troubleshooting workflow and fatal error information.
1.1.1 Troubleshooting Workflow
The following page describes the troubleshooting workflow. Follow the flow when troubleshooting problems.
Figure 1-1. Troubleshooting Workflow (1)
 In this chapter, the product names are called as follows:
• M200 Series: M200/M201
• M205 Series: M205
• M100 Series: M100/M101
• M105 Series: M105
 This flowchart is compiled based on the following contents.
• Our experience regarding the quality problem.
• ESK’s repair data.
• Printer Mechanism specification for the product.
 M100/M105 Series are not equipped with the ADF/Scanner unit, therefore, the
troubleshooting related to the ADF/Scanner unit is not applied.
 If the reason for the return is evident, first check the phenomenon user claims recurs,
then proceed to the troubleshooting.
ADF/Scanner failure
Printer failure only
*1: If the Hopper of ASF on the returned product touches the LD Roller, the
initial ink charge has not been completed for the product yet.
*2: In case of “Not Trouble Found”, check fatal error code.
Finish
*2
Yes
Copy an image by ADF
Yes
Yes
No
Is ADF operation
finished without
trouble?
6
No
No
5
Is scanning operation
finished without
trouble?
What is returned reason?
ADF failure?
2
Print check pattern
Yes
No
Yes
No
Yes
No
Is Power-on sequence
finished without error?
Standby condition
3
Does an error occur
when printing?
Start
Turn on the power
*1
1
No
Does printer turn on the
power?
Yes
4
Is printing operation
finished without trouble?
(p 11)
(p 11)
(p 11)
(p 11)
(p 11)
(p 11)
Copy an image

Epson M100 Specifications

General

Brand	Epson
Model	M100
Category	Printer
Language	English