Where To Get Help 31
■ If paper jams, press the ) paper button for several seconds to clear the jam. If
that doesn’t work, open the cover and pull the paper out from the front,
including small pieces that may have torn off. Reload the paper and press the
) paper button.
■ Heavily saturated prints may curl, causing a paper jam when printing on both
sides of the paper.
■ Make sure you use new, smooth, high-quality paper, loaded printable side up.
■ Don’t load paper above the arrow mark inside the left edge guide.
■ Place the paper against the right edge, behind the tab. Slide the left edge guide
against it, but not too tightly.
Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table.
Internet support service in Latin America
Telephone support service in Latin America
Service Access
World Wide Web From the Internet, you can reach Epson Support at
www.latin.epson.com. At this site, you can download
drivers and other files, access troubleshooting
information, and receive technical advice through
e-mail.
Country Telephone number
Argentina (54-11) 4346-0300
Brazil (55-11) 4196-6350
Chile (56-2) 230-9500
Costa Rica (506) 210-9555
(1-800) 377-6627
Colombia (57-1) 523-5000
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