Epson WorkForce AL-M400DN User Manual

Cause What to do
The transfer roller may be dusty. Perform BTR Cleaning in the Printer Adjust Menu. See
“Printer Adjust Menu” on page 89 for details.
The fixing temperature may not be appropriate. Try to lower the temperature by adjusting the Temp settings in
the Printer Adjust Menu. However, do this at your risk, as
lowering the temperature too far may prevent normal fixing.
See“Printer Adjust Menu” on page 89 for details.
Print quality decreased
Cause What to do
The printer cannot print in the required quality level
because of insufficient memory, and the printer lowers
the quality automatically so that the printer can continue
printing.
Check to see if the printout is acceptable. If not, add more memory
for a permanent solution or lower print quality temporarily in the
printer driver.
If RAM Disk is set to Maximum or Normal on the control panel, you
can increase the available memory space by changing this setting
to Off.
Memory Problems
Insufficient memory for current task
Cause What to do
The printer has insufficient memory for current task. Reduce the contents of print jobs, or increase the available
memory on your printer. You can increase the available memory
by installing an optional memory module. See “Installing a
memory module” on page 116 for details.
When RAM Disk is set to Maximum or Normal on the control panel,
you can increase the available memory space by changing this
setting to Off.
AL-M300/AL-M400 Series User's Guide
Troubleshooting 161

Epson WorkForce AL-M400DN Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Duplex print speed (black, normal quality, A4/US Letter)	27 ppm
Country of origin	China
Maximum duty cycle	120000 pages per month
Number of print cartridges	1
Page description languages	PCL 5c, PCL 6, PDF 1.6, PostScript 3
Mobile printing technologies	-
Supported network protocols (IPv4)	SNMP, HTTP, DHCP, BOOTP, APIPA, DDNS, mDNS, SNTP, SSDP, SLP, WSD, LLTD, Ping, TCP/IPv4, TCP/IPv6, IPSec, IEEE 802.1X
Maximum internal memory	1152 MB
Sound power level (standby)	5.3 dB
Sound pressure level (printing)	55.9 dB
Total input capacity	700 sheets
Total output capacity	250 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	150 sheets
Envelopes sizes	10, DL
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Heavy paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C6
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
Optional connectivity	Ethernet
Quantity per pack	1 pc(s)
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	2.8 W
Power consumption (printing)	454 W
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	20 - 40 °C
Operating temperature (T-T)	5 - 32 °C
Operating relative humidity (H-H)	15 - 85 %
Display	LCD
Product color	White
Bundled software	Epson BarCode Fonts, Epson Status Monitor, EpsonNet Config, EpsonNet Print, EpsonNet setup
Pallet width	800 mm
Pallet height	2022 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	8 pc(s)
Quantity per pallet (UK)	16 pc(s)
Quantity per pallet layer	2 pc(s)
Quantity per pallet layer (UK)	4 pc(s)
Package depth	530 mm
Package width	520 mm
Package height	455 mm
Package weight	16100 g

Weight and Dimensions

Depth	496 mm
Width	393 mm
Height	324 mm