3
Mac” when you’re on a PC), choose the correct type before clicking the
button.
3. Save the file when prompted.
Installing Fitbit Connect and pairing your tracker
1. Plug your wireless sync dongle into your computer’s USB port and have your
charged tracker nearby.
2. Go to the folder containing the file you just downloaded and look for the
installation program:
- For Mac: Install Fitbit Connect.pkg
- For Windows: FitbitConnect_Win.exe
3. Double-click the file name to install Fitbit Connect.
4. Follow the brief onscreen instructions to finish setting up. You’re ready to get
moving.
Syncing your tracker
Now that Fitbit Connect is installed, your One will automatically and wirelessly sync
with your computer every 20 minutes or so if the following requirements are met:
• Your One is within 15-20 feet of your computer and has new data to upload
(meaning if you haven’t moved, an automatic sync won’t occur).
• Your computer is powered on, awake, and connected to the Internet.
• The wireless sync dongle is inserted into a USB port and is recognized by the
computer.
When One syncs, whether to Fitbit Connect or the Fitbit app, your data is uploaded
to your fitbit.com dashboard. Your One holds detailed minute-by-minute information
for the most recent 7 days and daily activity summaries for 30 days. For the most
accurate dashboard possible, sync your One regularly.
To manually sync your One rather than wait for an automatic sync, click the Fitbit
Connect icon located near the date and time on your computer and click Sync Now.
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