Important information about FLIR
Kx series service
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• Contact the service department before shipping the camera. Many problems can be re-
solved on the phone—if so, the camera does not need to be shipped.
• The camera must be thoroughly cleaned, decontaminated and disinfected before ship-
ping to our service department. No hazardous residues are allowed on cameras. Such
residues include—but are not limited to—chemical fire-extinguishing compounds, ra-
dioactivity, biohazardous materials, and residues from chemical fires.
• FLIR Systems reserves the right to charge the full cost for the decontamination and dis-
infection of contaminated cameras that are shipped to our service department.
#T559972; r. AG/39882/39882; en-US
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