Is any voltage indicated?
Yes
REPAIR Circuit 686 (T/R). CLEAR the DTCs. TEST the system for normal operation.
No
REPLACE the GEM; REFER to Section 419-10. CLEAR the DTCs. TEST the system for
normal operation.
E12 CHECK CIRCUIT 57 (BK) FOR OPEN
Rear Washer Pump Relay
Measure the resistance between rear washer pump relay connector Pin 4, Circuit 57 (BK)
and ground.
Is the resistance less than 5 ohms?
Yes
GO to E13.
No
REPAIR Circuit 57 (BK). CLEAR the DTCs. TEST the system for normal operation.
E13 CHECK CIRCUIT 950 (W/BK) FOR VOLTAGE
Measure the voltage between washer pump relay connector Pin 5, Circuit 950 (W/BK) and
ground.
Is the voltage greater than 10 volts?
Yes
GO to E14.
No
REPAIR Circuit 950 (W/BK). CLEAR the DTCs. TEST the system for normal operation.
E14 CHECK THE WASHER PUMP RELAYS
Washer Pump Relays
Check the washer pump relays; refer to Wiring Diagrams, Cell 149, Component Test.
Are the washer pump relays OK?
Yes
GO to E15.
2000 Expedition/Navigator Workshop Manual
http://www.fordtechservice.dealerconnection.com/pubs/content/~WSYJ/~MUS~LEN/20