11. Product warranty
To all our customers who purchase Fuji Electric Co., Ltd. products included in this
documentation:
Please take the following items into consideration when placing your order.
When requesting an estimate and placing your orders for the products included in these materials,
please be aware that any items such as specifications which are not specifically mentioned in the
contract, catalog, specifications or other materials will be as mentioned below.
In addition, the products included in these materials are limited in the use they are put to and the
place where they can be used, etc., and may require periodic inspection. Please confirm these
points with your sales representative or directly with this company.
Furthermore, regarding purchased products and delivered products, we request that you take
adequate consideration of the necessity of rapid receiving inspections and of product management
and maintenance even before receiving your products.
[ 1 ] Free of charge warranty period and warranty range
(1) Free of charge warranty period
1) The product warranty period is ''1 year from the date of purchase'' or 18 months from the
manufacturing date imprinted on the name place, whichever date is earlier.
2) However, in cases where the use environment, conditions of use, use frequency and times
used, etc., have an effect on product life, this warranty period may not apply.
3) Furthermore, the warranty period for parts restored by Fuji Electric Co., Ldt.’s Service
Department is ''6 months from the date that repairs are completed.''
(2) Warranty range
1) In the event that breakdown occurs during the product's warranty period which is the
responsibility
of Fuji Electric Co., Ltd., Fuji Electric Co., Ltd. will replace or repair the part of the
product that has broken down free of charge at the place where the product was purchased or
where it was delivered. However, if the following cases are applicable, the terms of this
warranty may not apply.
①
The breakdown was caused by inappropriate conditions, environment, handling or use
methods, etc. which are not specified in the catalog, operation manual, specifications or
other relevant documents.
②
The breakdown was caused by the product other than the purchased or delivered
Fuji Electric Co., Ltd.
's
product.
③
The breakdown was caused by the product other than
Fuji Electric Co., Ltd.
's product,
such as the
customer's equipment or software design, etc.
④
Concerning the
Fuji Electric Co., Ltd.
's programmable products, the breakdown was caused
by a program
other than a program supplied by this company, or the results from using such a
program.
⑤
The breakdown was caused by modifications or repairs affected by a party other than
Fuji Electric Co., Ltd.
⑥
The breakdown was caused by improper maintenance or replacement using
consumables, etc. specified in the operation manual or catalog, etc.
⑦
The breakdown was caused by a science or technical problem that was not foreseen
when making practical application of the product at the time it was purchased or
delivered.
⑧
The product was not used in the manner the product was originally intended to be used.
⑨
The breakdown was caused by a reason which is not this company's responsibility, such
as lightning or other disaster.
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