Fujitsu ScanSnap iX500 Wi-Fi Connection Guide

Troubleshooting (Network Connection)
This section explains how to solve troubles you may encounter upon connecting the ScanSnap to a
computer or mobile device via wireless LAN.
l "When a Computer Is Not Connected to a Wireless LAN" (page 38)
l "When Connection to the ScanSnap Fails Even If the ScanSnap Is Connected to the Same
Wireless Access Point" (page 40)
l "Starting Wireless Setup Tool" (page 41)
For details about the troubles you may encounter and the solutions while using the ScanSnap, refer
to the following:
l "Troubleshooting" in the ScanSnap Manager Help
To display this section, right-click the ScanSnap Manager icon in the notification area
located at the far right of the taskbar, and from the displayed right-click menu, select [Help] →
[Troubleshooting].
l ScanSnap Support Site (http://scansnap.fujitsu.com/g-support/en/)
If you cannot solve the problem after referring to the above section, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service provider.
Network Connection
37

Fujitsu ScanSnap iX500 Specifications

General

Film scanning	No
Color scanning	Yes
Maximum scan size	216 x 863 mm
ADF scan speed (b/w, A4)	25 ppm
Optical scanning resolution	600 x 600 DPI
Scanner type	ADF scanner
Product color	Black
Scan to	File, Image
Sensor type	CIS
Scan file formats	JPG, PDF
Daily duty cycle (max)	- pages
Standard input capacity	50 sheets
Maximum scan area (ADF)	216 x 360 mm
Minimum scan area (ADF)	50.8 x 50.8 mm
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Scanning media types supported	Business Card, Plain paper, Post Card(JPN)
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	40 - 209 g/m²
USB version	3.2 Gen 1 (3.1 Gen 1)
Standard interfaces	USB 1.1, USB 2.0, USB 3.2 Gen 1 (3.1 Gen 1), Wireless LAN
Mac operating systems supported	Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Input voltage	100-240 V
Power supply type	AC
AC input frequency	50 - 60 Hz
Power consumption (standby)	2.5 W
Power consumption (typical)	20 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR
Certification	RoHS
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	159 mm
Width	292 mm
Height	168 mm
Weight	3000 g