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Safety Instructions
Operating Instructions Care and Cleaning
Troubleshooting Tips
Consumer Support
Before you call for service… www.GEAppliances.ca
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units do not The self-clean cycle has • During a self-clean cycle, the surface units will not work.
work or they do not been set. press the OFF pad to stop the self-clean cycle or wait
work properly until the self-clean cycle is finished to set and use the
surface units. See the Using the surface units section.
The surface units are • With the controls off, check to make sure the surface
not plugged in solidly. unit is plugged completely into the receptacle.
The surface unit controls • Check to see the correct control is set for the surface
improperly set. unit you are using.
The drip pans are not set • With the controls off, check to make sure the drip
securely in the cooktop. pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
A fuse in your home may • Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
Control signals after You forgot to enter a • Press the BAKE pad and desired temperature or the
entering cooking time bake temperature or CLEAN pad and desired clean time.
or start time cleaning time.
Food does not bake Oven controls improperly set. • See the Using the oven section.
or roast properly
Rack position is incorrect • See the Using the oven section.
or the rack is not level.
Incorrect cookware or • See the Using the oven section.
cookware of improper
size being used.
Oven thermostat needs • See the Adjust the oven thermostat—Do it yourself!
adjustment. section.
Clock and timer do Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
not work inserted in the electrical outlet. grounded outlet.
A fuse in your home may • Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
Oven controls improperly set. • See the Using the clock and timer section.
Storage drawer Rear drawer support is • Reposition the drawer. See the Storage Drawer
is crooked on top of the guide rail. Removal instructions in the Care and cleaning of your
range section.
Storage drawer Power cord may be • Reposition the drawer and power cord. See the
won’t close obstructing drawer Storage Drawer Removal instructions in the Care and
in the lower back cleaning of your range section.
of the range.
Rear drawer support is • Reposition the drawer. See the Storage Drawer
on top of the guide rail. Removal instructions in the Care and cleaning of your
range section.
Oven racks are The shiny, silver-colored • Apply a small amount of vegetable oil to a paper
difficult to slide racks were cleaned in a towel and wipe the edges of the oven racks with
self-clean cycle. the paper towel. Do not spray with Pam
®
or other
lubricant sprays.
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