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1 ‘ ConsumerSemites
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AtGeneralElectricwe’recommitted to providing youwith the best appliances we know how to build and we know
thatyouwantyour appliancesto give youmany yearsof dependableservice.
OurConsumer Services are designed with your needs and wants in mind,
1
WarrantyProtection
Beforeyournewappliance left the factory,it went
And you havea written warranty to protect you. See
through rigorous teststo detect manufacturing defects.
the warranty onthe back pageofthis book for details.
■
2.
Convenient Service
Whether your appliance is in or out of warranty, you’re
just a phone call awayfrom our nationwide networkof
FactoryTrainedService professionals.
Simply call our GE service organization. Look
inthe
White
or YellowPagesof your telephone directory for
GENERAL ELECTRICCOMPANY,GENERAL
ELECTRICFACTORYSERVICE,GENERAL
ELECTRIC-H~POINT FACTORYSERVICEor
GENERAL ELECTRICCUSTOMERCARE(’;
SERVICE.
Servicecan normallybescheduledatyourconvenience
andthetechnician
drives a fully-stocked parts service
trucksothat,inmostcases,therepaircanbe
completedinonevisit
We’reproud of our service and want youto be pleased,
but if for some reasonyouare not happywith the semice
youreceive,herearethreestepstofollowfor further help.
FIRST,contact the people who serviced your
appliance. Explain why youare not pleased. In
mostcases, this will solvethe problem.
NEXT,if you are still not pleasedwrite all the details–
including your phone number to:
Manager,Consumer Relations
General Electric
Appliance Park
Louisville, Kentucky40225
FINALLY,if yourproblem is still not resolved,write:
Major Appliance Consumer Action Panel
20 North WackerDrive
Chicago, Illinois 60606
Service Contracts
Fortrouble-freeservicebeyond
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thewrittenwarnntyperiod.
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If you prefer to budget your repairexpenditures ~1~-==-’--~~- ~
instead of being surprised bythem, GE offers
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service contracts for varying lengths of time on . =-==--=~~ ~
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all GE major appliances. Wfih a contract, we’ll ~ ~- ~
keepyour appliance in goodoperating condition ‘.
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during the contract period at noadditional
charge.
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Service contracts let you pay today’s prices
for service a month, a year,or severalyears
from now.And, you’ll receive servicefrom GE
trained service technicians using only
genuine GE parts. If you haveanyquestions
about Service Contracts, call
TOLL-FREE
800.626.2224.(InKentucky,call 800.292.2057.)
4
The Quick Fix@System
A program for do-it-yourself appliance repair,
Youcan save money and time
~dk<?
thesystemincludesstepby-sfep~airmanuals
bydoing it yourself.
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7
for refrigerators, most non-microwaveelectric
■ &Emajorappiiancesthemselves. .GEoffers \
r do-it-yourselvers who would prefer to fix
r
1;
ranges,dishwashers, and standard and large
capacity washers and dryers, plusspecially
anindustw first, the Quick Fix@ System.
packaged replacementparts, and technical
help with a toll-free800 numbet
5
Help for Youby Phone
Should you need help inthe selection and
purchase of new appliances, or
havequestions
The GE Answer Center’” consumer
about
theoperation of the GE appliances you
■ nowown-orhaveany otherquesionsabout
information service is open 24 hours a day,
sevendaysa week.
GE consumer products or services-you are
Our staff of experts stands readyto assist you
only a
TOU-FREE call away.
anytime.
_
m
YourDirect Line to General Electric
Part No. 468332P02
v
The GE Answer
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