Troubleshooting 41
Cod. 598144
Rev. 11/0717
13. TROUBLESHOOTING
13.1. Freeing a trapped person
PROCEDURE IN THE EVENT OF ENTRAPMENT OF A PERSON OR AN ANIMAL
INSIDE THE WASHER
1. Press the STOP key. This action interrupts the wash cycle in operation and opens the washing machine
drain. The washing machine control circuit remains in operation.
2. Open the door. After the bath has been drained and the drum rotation has ended, the door lock is
unblocked allowing the door to be opened.
3. If the door fails to release: Consult the following sections: disassembling the door of the washing
machine or manually releasing of the safety lock (Sections 13.2 and 13.3)
CAUTION! If instead of pressing the STOP key you perform one of the following actions
THE DOOR LOCK WILL NOT BE RELEASED immediately:
Pressing the EMERGENCY STOP
Disconnecting the ON/OFF SWITCH
Disconnecting the SWITCH DISCONNECTOR
13.2. Manually releasing of the safety lock
CAUTION
This procedure is recommended in problems caused by a
failure to realise the door of the machine. It should only be
carried out by the Authorised Technical Service except in
emergency situations.
Specific information for HS-6023, EH055, HS-6024, HS-6032,
EH060, EH080, RMS/RMG628, REM/RMG070.
Before disassembling the door of the washing machine:
Check that the bath level does not exceed the door opening
level.
Close and mechanically lock the manual water supply valves.
Close and mechanically lock the manual steam inlet valve
(steam heated washing machines).
Disconnect and mechanically lock the External Automatic Switch or
the of the washing machine disconnector switch.
In order to release the safety lock manually, completely insert a rod
of 0.2 inches (3 mm) and an approximate length of 4 inches (100
mm) into the bottom side of the safety lock cover, and at the same
time turn the knob downwards (Figure 13.1).
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