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AVR 1650/AVR 165
ENGLISH
Troubleshooting
Symptom
Cause Solution
Unit does not function when Main Power switch is
turned on
No AC power s Ensure that the power cord is plugged into a live AC s
power outlet
Check if the AC outlet is switch-controlled s
Front-panel Message display lights, but there's no
sound or picture
Intermittent input connection s
Mute is on s
Volume control is turned down s
Secure all input and speaker connections s
Press Mute button s
Turn up Volume control s
No sound from any speaker; PROTECT message
appears on Message display
Amplifier is in protection mode due to possible short s
circuit
Amplifier is in protection mode due to internal problems s
Check all speaker wires at speaker and AVR s
connections for crossed wires
Contact your local Harman Kardon service center s
No sound from center or surround speakers Incorrect surround mode s
Program material is monophonic s
Incorrect speaker configuration s
Program material is stereo s
Select a surround mode other than stereo s
Mono programs contain no surround information s
Check the speaker configuration in the setup menu s
The surround decoder may not create center- or s
surround-channel information from nonencoded stereo
programs
Unit does not respond to remote control commands Weak batteries in remote s
AVR not selected s
Remote sensor is obscured s
Change batteries in remote s
Press the Setup/AVR button s
Ensure that the AVR’s front-panel remote sensor is in s
the line of sight of the remote
Intermittent buzzing in tuner Local interference s Move the AVR or antenna away from computers, s
fluorescent lights, motors or other electrical appliances
Unable to activate remote control Programming mode Source Selector button is not held for at least 3 seconds s Be sure to hold the Source Selector button for at least s
3 seconds
Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of “Frequently Asked Questions,” which is located in the Product
Support section of our Web site: www.harmankardon.com
Troubleshooting
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