Harman Kardon AVR 3600 Service Manual

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TROUBLESHOOTING GUIDE
Symptom Cause Solution
Unit does not function when Main
Power Switch is turned on
• No AC Power • Make certain AC power cord is plugged into a live outlet
• Check whether outlet is switch-controlled
Display lights, but no sound or
picture
• Intermittent input connections
• Mute is on
• Volume control is down
• Secure all input and speaker connections
• Press Mute Button
• Turn up volume control
No sound from any speaker;
PROTECT message appears on
front panel
• Amplifier is in protection mode
due to possible short
• Amplifier is in protection mode
due to internal problems
• Check speaker wires for shorts at receiver and speaker ends
• Contact your local Harman Kardon service center
No sound from surround or
center speakers
• Incorrect surround mode
• Input is monaural
• Incorrect configuration
• Stereo or Mono program material
• Select a mode other than Stereo center speakers
• There is no surround information from mono sources
• Check speaker configuration
• The surround decoder may not create center- or rear-channel
information from nonencoded programs
Unit does not respond to remote
commands
• Weak batteries in remote
• Wrong device selected
• Remote sensor is obscured
• Change remote batteries
• Press the Setup Button
• Make certain front-panel sensor is in line of sight of remote
or connect an optional remote sensor
Intermittent buzzing in tuner • Local interference • Move unit or antenna away from computers, fluorescent lights,
motors or other electrical appliances
Surround Back Speaker settings
cannot be accessed, and test tone
does not play through Surround
Back Speakers
• Multizone system has been turned
on, and the surround back channels
were reassigned to multizone
operation
• Use the menu system to access the Zone 2 menu and reassign
the surround back channels to the main room
The SIRIUS Preview Channel (001)
is silent
• SIRIUS tuner is not plugged in
• SIRIUS tuner is not located in such
a way as to enable reception
• SIRIUS signal requires a refresh
• Use a SIRIUS tuner module designed for use with SIRIUS Ready home
audio equipment, and plug the module into the SIRIUS Radio Jack
• The SIRIUS tuner module needs an unobstructed view of the southern
sky, or to be within range of a SIRIUS terrestrial repeater; if necessary,
purchase an extension cable from your SIRIUS Radio dealer
• Visit www.siriusradio.com
Unable to activate Program mode
on remote
• Source Selector not held for at
least 3 seconds
• The selector will light as you initially press it, and go dark as you hold it
down. Continue to hold it and wait 3 seconds for the selector to light
again
Remote buttons light, but AVR
does not respond
• Remote is in Zone 2 mode • Slide the Zone Switch at the bottom of the remote to the Zone
1 position
Additional information on troubleshooting possible problems with your AVR 3600, or installation-related issues, may be found in the list of
“Frequently Asked Questions”, which is located in the Product Support section at www.harmankardon.com.
0139CSK - HK AVR 3600 OM Inlay ENG Marked v2.qxp:HKP1477AVR245om.v2.qxd 28/05/09 11:19 Side 48
TROUBLESHOOTING GUIDE
Resetting the Remote
• To reset the remote to its factory defaults, simultaneously press and hold the TV Source Selector and the “0”
Alphanumeric Key. When the TV Button relights, enter the code “333”. When the TV Button goes out, and all of
the Source Selectors flash, the remote control will be reset.
PROCESSOR RESET
• To reset the AVR 3600, place it in Standby mode (press the front panel Standby/On Switch so that the Power
Indicator turns amber).
• Then press and hold the front-panel OK Button for at least 5 seconds until the RESET message appears.
AVR3600 harman/kardon
27

Harman Kardon AVR 3600 Specifications

General

Brand	Harman Kardon
Model	AVR 3600
Category	Receiver
Language	English