Hisense 58H6550E User Manual

17
Quick Problem-Solving Tips
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If
the problem is still not resolved, then contact us at one of the phone numbers on Page 1.
ISSUES POSSIBLE SOLUTIONS
No sound or picture
• Check if the power cord is plugged into a powered AC outlet.
• Press the
Power button
on the remote control to activate the unit from 'Standby' mode.
• Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external
source to my TV and I get no
picture and/or sound.
• Check for the correct output connection on the external source and for the correct input connection on the TV.
• Make sure you have made the correct selection for the input mode for the incoming signal.
When I turn on my TV, there is a
delay for a few seconds before the
picture appears. Is this normal?
• Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there is
no sound
• Check the volume settings.
• Check if 'Mute' mode is set to
On
.
Sound but no picture or black and
white picture
• If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different TV channels.
The sound and/or picture is
distorted or appears wavy
• An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away
from the TV.
• Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry or
cuts out
• If using an external antenna, check the direction, position and connection of the antenna.
• Adjust the direction of your antenna or reset or ne tune the channel.
A horizontal or vertical stripe
appears on the picture and/or the
picture is shaking
• Check if there is an appliance or electric tool nearby that is causing interference.
The plastic cabinet makes a
"clicking" type of sound
• The 'click' sound can occur when the temperature of the television changes. This change causes the television
cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
The remote control does not work
• Conrm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.

Hisense 58H6550E Specifications

General

Screen shape	Flat
Response time	- ms
Display diagonal	57.5 \
Display brightness	- cd/m²
Display technology	LED
Native aspect ratio	16:9
LED backlighting type	Direct-lit LED
Supported video modes	2160p
Contrast ratio (typical)	-
Supported graphics resolutions	3840 x 2160
Motion interpolation technology	Motion Rate 120
3D	No
Quantity per pack	1 pc(s)
Tuner type	Analog & digital
Operating system installed	Android
Audio decoders	DBX
RMS rated power	20 W
Number of speakers	2
Product color	Black
Panel mounting interface	300 x 200 mm
High Dynamic Range (HDR) technology	High Dynamic Range 10 (HDR10)
HDMI version	1.4/2.0
HDMI ports quantity	3
DVI-D ports quantity	0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports	1
On Screen Display (OSD) languages	ENG, ESP, FRE
AC input voltage	120 V
AC input frequency	60 Hz
Power consumption (standby)	0.5 W
Power consumption (typical)	- W
Package type	Box
Package depth	152.4 mm
Package width	1435.1 mm
Package height	883.92 mm
Package weight	15286 g

Weight and Dimensions

Stand width	1021.08 mm
Depth (with stand)	243.84 mm
Height (with stand)	820.42 mm
Depth (without stand)	73.66 mm
Width (without stand)	1300.48 mm
Height (without stand)	764.54 mm
Weight (without stand)	15013 g