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Genuine HOOVER Spares
Tel. : AUS: 1300 360 845 NZ: (09) 263 7573
www.hoover.com.au www.hoover.co.nz
Always replace parts with genuine Hoover spares. When ordering parts, always
quote your model number.
Hoover Customer Helpline
Should any faults occur with your cleaner during the first 12 months,
contact the Hoover Customer Helpline on the number below.
Tel.: AUS: 1300 360 845 NZ: (09) 263 7573
Email: sales@hooverfloorcare.com.au
Troubleshooting
If your cleaner is not working properly run through the following checklist.
WARNING: To reduce the risk of personal injury, unplug the carpet
washer before performing maintenance/troubleshooting checks.
Why won’t the carpet washer turn on?
• It may not be plugged into the electrical outlet correctly: ensure that the plug
is pushed in securely and switched on.
• The power button on the unit hasn’t been fully depressed.
• If unit cuts out during use, disconnect the unit from the wall socket, allow to
cool for one hour, clean the filter and empty the dirty water tank and check
hose, brushbar for blockages.
Why won’t the cleaner pick up solution/spills?
• The dirty water tank may be full and the auto shut off engaged. Empty the
dirty water tank.
• Ensure the dirty water tank is fitted correctly and the tank cap is
securely
fitted.
• Check the brushbar for blockages.
Why won’t the solution/clean water dispense?
• Ensure the clean water tank is fitted securely.
• The solution/clean water tank may be empty.
• Ensure dirty water tank is fitted securely.
If there is any doubt call the Hoover Customer Helpline for
advice. They may be able to assist you over the telephone.
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