19.
Troubleshooting
Fault Solution
The steamer will not switch on. - Check the steamer is plugged in
- Plug the steamer to different socket
The steamer will not produce the
steam.
- Check the hard water filter is assembled
- Check the water is enough in the clean water tank
Water come out from the back of
the steam mop.
- Check there is no blockage from the accessory tool and mop head
The steamer leave too much water
on the floor
- Replace a dry mop pad
- Too much detergent is added to the detergent tank.
Problems and solutions
If you come across a problem, please use the checklist of troubleshooting tips before ringing
Hoover Customer Care.
Please contact Hoover Customer Care: 1300 360 845 (Australia), or (09) 263 7573 (New Zealand) to find your local
spare parts provider.
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