22
FLASHING
GREEN
SOLID
GREEN
FLASHING
YELLOW
SOLID
YELLOW
FLASHING
RED
Battery
Charging
Fully Charged
Indicates battery is
on sequential standby
waiting to be charged.
Leave Battery on
Charger. It’s too
hot or cold to charge.
Call us at
1-800-944-9200
Troubleshooting
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into
water, take it to a service center prior to continuing use.
WARNING
TO REDUCE THE RISK OF PERSONAL INJURY: REMOVE BATTERY BEFORE CLEANING OR SERVICING.
Charging a hot
Battery Pack:
When using a vacuum continuously,
the battery may become hot. A hot
battery may be placed directly on the
charger but charging will not begin
until the battery temperature cools
to within an acceptable temperature
range. When a hot battery is placed
on the charger, the Yellow LED will
remain lit until the battery is cool
enough to begin charging.
Charging a cold
Battery Pack:
A cold battery may be placed directly
on the charger but charging will not
begin until the battery temperature
warms to within an acceptable
temperature range. When a cold
battery is placed on the charger, the
Yellow LED will remain lit until the
battery is warm enough to begin
charging.
What does it mean when
Charger light is...
Problem Possible Cause Possible Solution
Vacuum won’t run 1. Your battery may not be
inserted properly.
1. Make sure the battery is fully seated in
battery cavity.
2. Your battery may not be
charged.
2. Check the Charge Level Indicator and
charge the battery if it’s low.
3. Your battery may be too hot. 3. Remove battery and let cool for 30 minutes,
replace battery and retry or replace with
second charged battery.
4. There may be internal
component damage.
4. Call for service: 1-800-944-9200.
Bag Check Indicator
has turned red
OR Vacuum won’t pick
up OR Low suction
1. Filter Bag full and/
or clogged.
1. Empty Filter Bag - Pg. 15
2. Broken or worn belt. 2. Replace belt - Pg. 20
3. Brushroll and/ or Hose
clogged.
3. Check Hose - Pg. 16
Check Brushroll - Pg. 20-21
4. Carpet height setting
is incorrect.
4. Set Carpet Height Adjustment to
appropriate setting for carpet being
cleaned - Pg. 10
Dust escaping
from vacuum
1. Filter Bag full. 1. Empty Filter Bag - Pg. 15
2. Filter Bag not installed
correctly.
2. Review Filter Bag removal &
replacement - Pg. 15
3. Hose not installed correctly. 3. Review Hose installation.
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