Introduction
Electrostatic Discharge
HP computers and peripherals contain assemblies and components that are sensitive to electrostatic
discharge (ESD). Carefully observe the precautions and recommended procedures to ensure that
system reliability is not compromised due to component damage from static electricity.
The following precautions can significantly reduce the risk of system failure or malfunction due to
ESD.
• Always wear a grounded wrist strap when working around the system.
• Treat all assemblies, components, and connections as sensitive.
• When unpacking cards, interfaces, and other accessories that are packaged separately
from the computer, keep the accessories in their conductive bags until they are ready
to be installed.
• Before removing or replacing any components or installing any accessories, select a
work area where potential static sources are minimized (preferably an anti-static work
station).
• Keep body movement to a minimum during accessory installation.
• Avoid working in carpeted areas.
Unpacking and Inspection
The components, software, documentation, and circuit cards involved may be shipped in more than
one container. Check to ensure receipt of all the containers specified by the carrier's Bill of Lading.
Inspect each container for any evidence of mishandling during transit. If any of the containers are
damaged, request that the carrier's agent be present when the damaged containers are opened.
Unpack each shipping container and inspect each item for external damage. Look for damage such as
broken connectors or dented corners. If present, check rigid foam packing for signs of damage that
could indicate rough handling in transit.
Unpack Conversion Kit Components
Unpack the conversion kit components as follows:
1. Open the carton.
2. Remove the component.
3. Remove the component from the anti-static packing (adhering to EDS guidelines) and
visually inspect it for damage.
4. Put the component back into the anti-static packing until installation is performed.
If the visual inspection reveals damage to a component, follow the instructions in the Claims
Procedures section.
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