HP Compaq Business Notebook nc8000 User Manual

Troubleshooting
Maintenance and Service Guide 2–11
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.17—Nonfunc-
tioning Device”
Go to
“Flowchart 2.2—No
Power, Part 1”.
Go to
“Flowchart 2.6—No
Video, Part 1”
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
“Flowchart 2.9—No
OS Loading”
Go to
“Flowchart 2.15—No
Audio, Part 1”
Go to
“Flowchart
2.18—Nonfunc-
tioning Key-
board”or
“Flowchart
2.19—Nonfunc-
tioning Pointing
Check
LED board,
speaker
connections.
Go to
“Flowchart 2.20—No
Network/Modem
Connection”

HP Compaq Business Notebook nc8000 Specifications

General

Brand	HP
Model	Compaq Business Notebook nc8000
Category	Laptop
Language	English