Webcam
Problems with the webcam can come from different sources. The problem may come from webcam
drivers or the software that's trying to use the webcam may have a problem. Before contacting HP:
● Download the latest drivers for your monitor model.
● Search the HP website for known webcam issues, program updates, and support articles.
Online Technical Support
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to
http://www.hp.com/support.
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
●
Monitor model number
●
Monitor serial number
● Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
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