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HP LaserJet warranty
HP LaserJet printing supplies warranty information
The value of the HP LaserJet warranty
Millions of HP customers rely on consistent quality
results, so commitment to excellence is our top priority.
The HP warranty backs up our name.
Monochrome print cartridges
HP LaserJet print cartridges are warranted to be free
from defects in materials and workmanship.
Color toner bottles and kits
HP LaserJet color toner bottles and kits for the HP Color
LaserJet 5/5m are warranted to be free from defects in
workmanship for 90 days from date of purchase.
New color cartridges and kits
HP color LaserJet cartridges are warranted to be
free from defects in materials and workmanship. The
HP LaserJet Drum Kit is warranted to be free from
defects in materials and workmanship until the “low-life”
message appears. The HP LaserJet Fuser and Transfer
Kit are warranted to be free from defects in materials
and workmanship for one year or until the “low-life”
message appears, whichever comes first.
Not covered
Warranty does not cover cartridges that have been
refilled, are emptied, are abused, are missing or are
tampered with in any way.
Using non-HP LaserJet print cartridges
If a non-HP print cartridge is found to be the direct
cause of printer failure or damage, HP will not cover
the repair related to that non-HP cartridge.
Returning HP product
In the event the cartridge proves defective, the
customer should return cartridge to place of purchase,
where a replacement will be given. Customers should
provide name, address, phone number and a brief
description of the problem.
Note: See product box for more warranty details.
Packaging Date: HP has removed the date previously
printed on all of its new HP LaserJet cartridge packaging.
The date was a tracking number, and had no correlation
to the use or warranty of the HP LaserJet cartridge.
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