HP E22 G5 User Manual

Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the
recommended solutions.
Table 4-2: Solving common problems
Problem Possible cause Solution
Screen is blank or
video is flashing.
Power cord is disconnected. Connect the power cord.
Monitor is off. Power the power button.
NOTE: If pressing the Power
button has no effect, press
and hold the power button
for 10 seconds to disable the
Power button lockout
feature.
Video cable is improperly connected. Connect the video cable
properly.
System is in Sleep mode. Press any key on the
keyboard or move the
mouse to exit Sleep mode.
Video card is incompatible. Open the OSD menu and
select the Input Control
menu. Set Auto-
Switch Input
to Off and manually select
the input
Image appears
blurred, indistinct,
or too dark.
Brightness is too low. Open the OSD menu and
select Brightness to adjust
the brightness scale as
needed.
Check Video
Cable is displayed
on screen.
Monitor video cable is disconnected. Connect the appropriate
video signal cable between
the computer and monitor.
Be sure that the computer
power is off while you
connect the video cable.
Input Signal Out of
Range
is displayed
on screen.
Video resolution and/or refresh rate
are set higher than what the monitor
supports.
Change the settings to a
supported setting.
The monitor is off,
but it did not seem
The monitor’s power saving control is
disabled.
Open the OSD menu and
select Power Control >

HP E22 G5 Specifications

General

Color depth	8 bit
Color gamut	99 %
Pixel pitch	0.25 x 0.25 mm
Screen shape	Flat
Pixel density	102 ppi
Backlight type	Edge LED
Display diagonal	21.5 \
Surface hardness	3H
Anti-glare screen	Yes
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	50 - 75 Hz
Maximum refresh rate	75 Hz
Horizontal scan range	30 - 86 kHz
Contrast ratio (dynamic)	8000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	54.62 cm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HDMI version	1.4
DisplayPort version	1.2
USB Type-A downstream ports quantity	4
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	50 W
Power consumption (standby)	0.5 W
Power consumption (typical)	20 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	140 mm
Package width	571 mm
Package height	363 mm
Package weight	6800 g
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 23 °
Height adjustment	150 mm
Number of OSD languages	11
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	ENG, ESP, FRE, ITA, JPN, POR, RUS
Product color	Black, Silver
Country of origin	China
Market positioning	Business
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth (with stand)	211 mm
Width (with stand)	488.7 mm
Height (with stand)	492.95 mm
Weight (with stand)	4900 g
Depth (without stand)	46 mm
Height (without stand)	293.9 mm
Weight (without stand)	2900 g