HP E24 G5 User Manual

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2) Lift the USB-A connector from the PCB.
3) Place the new component on the PCB. Be sure that it matches the PCB footprint.
4) Solder the new component.
USB-A connector USB4/USB5
Repair the USB-A connector:
1) Use a hot air gun to melt the solder on the pins. Pin solder with soldering iron and absorber. You can gently
push down with the soldering iron once everything is molten to move USB-A connector out of the through
holes.
2) Lift the USB-A connector from the PCB.
3) Place the new component on the PCB. Be sure that it matches the PCB footprint.
4) Solder the new component.
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays
Computer or DVD player
DP test
Confirm whether image displays
Computer or DVD player
USB Hub Test
Confirm USB function of 4-USB Type-A working
normally.
Computer or Notebook
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.

HP E24 G5 Specifications

General

Color depth	8 bit
Pixel pitch	0.27 x 0.27 mm
Screen shape	Flat
Pixel density	93 ppi
Backlight type	Edge LED
Display diagonal	23.8 \
Surface hardness	3H
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	50 - 75 Hz
Maximum refresh rate	75 Hz
Horizontal scan range	30 - 86 kHz
sRGB coverage (typical)	99 %
Contrast ratio (dynamic)	8000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60.5 cm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
Product color	Black, Silver
Country of origin	China
Market positioning	Business
Pivot angle	-90 - 90 °
Cable lock slot	-
Panel mounting interface	100 x 100 mm
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	4
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	140 mm
Package width	621 mm
Package height	400 mm
Package weight	7600 g
AC input voltage	100 - 240 V
Power supply type	Internal
AC input frequency	50 - 60 Hz
Power consumption (max)	53 W
Power consumption (standby)	0.5 W
Power consumption (typical)	22 W
Cables included	DisplayPort, HDMI, USB Type-A to USB Type-B

Weight and Dimensions

Depth (with stand)	211 mm
Width (with stand)	539.4 mm
Height (with stand)	507 mm
Weight (with stand)	5400 g
Depth (without stand)	47 mm
Height (without stand)	322.6 mm