HP E27m G4 User Manual

1
Table of Contents
1 Getting started….……………………………………………………………………………………………………………...2
Important safety information ................................................................................................................................ 2
Important service information and precautions..................................................................................................... 2
RoHS (2002/95/EC) requirements ....................................................................................................................... 3
General descriptions ............................................................................................................................................ 3
Firmware updates ................................................................................................................................................ 3
Before returning the repaired product to the customer ........................................................................................ 3
2 Monitor features……………………………………………………………………………………………………………….4
Features ............................................................................................................................................................... 4
Front components ................................................................................................................................................ 6
Rear components ................................................................................................................................................. 6
Locating the serial number and product number ................................................................................................. 9
3 Illustrated parts catalog……………………………………………………………………………………………………..11
How to order parts ............................................................................................................................................. 13
4 Removal and replacement procedures………………………….. ………………….. …………………….. …………. 14
Preparation for disassembly .............................................................................................................................. 14
Rear Cover ......................................................................................................................................................... 14
Power board ....................................................................................................................................................... 17
Connector repair ................................................................................................................................................ 17
Audio connector CN610 .......................................................................................................................... 20
HDMI connector CN501 .......................................................................................................................... 20
DP connector CN502 ............................................................................................................................... 21
DP connector CN503 ............................................................................................................................... 21
TYPE-C connector CN101 ...................................................................................................................... 22
RJ45 connector CN105 ........................................................................................................................... 23
USB3.0 connector CN103 ....................................................................................................................... 23
USB 3.0 connector CN1032&CN1033 .................................................................................................... 23
Function test ...................................................................................................................................................... 25
Support and troubleshooting .............................................................................................................................. 25
Index .................................................................................................................................................................. 27

HP E27m G4 Specifications

General

Color gamut	99 %
Pixel pitch	0.2331 x 0.2331 mm
Screen shape	Flat
Backlight type	Edge LED
Display diagonal	27 \
Surface hardness	3H
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	50 - 75 Hz
Maximum refresh rate	75 Hz
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440
Product color	Black, Silver
Market positioning	Business
Megapixel	5 MP
RMS rated power	10 W
Number of speakers	2
Pivot angle	-90 - 90 °
Cable lock slot	-
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	160 W
Power consumption (standby)	0.5 W
Power consumption (typical)	51 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
HDMI version	1.4
DisplayPort version	1.2
USB upstream port type	USB Type-C
USB Type-A downstream ports quantity	4
Cables included	AC, USB Type-C to USB Type-C
Package depth	190 mm
Package width	695 mm
Package height	483 mm
Package weight	11970 g
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	216 mm
Height (with stand)	551 mm
Weight (with stand)	8520 g
Depth (without stand)	47 mm
Width (without stand)	612.8 mm
Height (without stand)	396.6 mm