HP E45c G5 User Manual

26
Function test
After repair, be sure to confirm that all functions are working.
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Te
st item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound
plays correctly on the monitor.
Computer or DVD player
DP test
Confirm whether image displays and sound
plays correctly on the monitor.
Computer or DVD player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound
plays correctly on the monitor.
Computer or DVD player
DP test
Confirm whether image displays and sound
plays correctly on the monitor.
Computer or DVD player
USB-C test
Confirm whether image displays and sound
plays correctly on the monitor
Computer or USB-C player
Problem
Possible cause
Solution
Screen is blank or
video is flashing.
Power cord is disconnected.
Connect the power cord.
The monitor is turned off.
Press the monitor power
button.
NOTE: If pressing the
Power button has no
effect, press and hold the
power button for 10
seconds to disable the
Power button lockout
feature.
Video cable is improperly connected.
Connect the video cable
properly.
System is in Auto-Sleep Mode.
Press any key on the
keyboard or move the
mouse to inactivate the
screen blanking utility
Video card is incompatible.
Open the OSD menu and
select the Input menu. Set
Auto- Switch Input to Off
and manually select the
input.
Image appears
blurred, indistinct, or
too dark.
Brightness setting is too low.
Open the OSD menu and
select Brightness to adjust
the brightness scale as
needed.
Check Video Cable”
is displayed on the
screen
The monitor video cable is disconnected.
Connect the appropriate
video signal cable between
the computer and monitor.

HP E45c G5 Specifications

General

HD type	DQHD
Panel type	VA
Color depth	8 bit
Color gamut	99 %
Pixel pitch	0.21 x 0.21 mm
Pixel density	120 ppi
Response time	3 ms
Display diagonal	44.5 \
Surface hardness	3H
Anti-glare screen	Yes
Display resolution	5120 x 1440 pixels
Native aspect ratio	32:9
Vertical scan range	48 - 165 Hz
Horizontal scan range	30 - 250 kHz
Screen curvature rating	1500R
Contrast ratio (dynamic)	8000000:1
Contrast ratio (typical)	3000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	113 cm
Display brightness (typical)	400 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440, 3440 x 1440, 5120 x 1440
USB Type-A downstream ports quantity	4
Number of USB Type-C upstream ports quantity	2
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	5 - 95 %
Package depth	280 mm
Package width	1267 mm
Package height	485 mm
Package weight	22470 g
Height adjustment	150 mm
Panel mounting interface	100 x 100 mm
Feet color	Black
Country of origin	China
Market positioning	Business
RMS rated power	6 W
Sustainability certificates	ENERGY STAR, TCO
AC input voltage	100 - 240 V
AC input frequency	50/60 Hz
Power consumption (max)	275 W
Power consumption (standby)	0.5 W
Power consumption (typical)	55 W

Weight and Dimensions

Depth (with stand)	307 mm
Width (with stand)	1084.3 mm
Height (with stand)	521.8 mm
Weight (with stand)	14600 g
Depth (without stand)	148.1 mm
Height (without stand)	335.6 mm