HP ENVY 14 Service Guide

Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 5
Top ........................................................................................................................................ 5
Button ...................................................................................................................... 5
Keys ........................................................................................................................ 6
Lights ....................................................................................................................... 7
TouchPad ................................................................................................................. 8
Display ................................................................................................................................... 9
Front ..................................................................................................................................... 10
Left side ................................................................................................................................ 11
Right side .............................................................................................................................. 12
Bottom components ................................................................................................................ 14
3 Illustrated parts catalog .................................................................................................. 15
Service tag ............................................................................................................................ 16
Computer major components ................................................................................................... 17
Door Kit ................................................................................................................................ 22
Mass storage devices ............................................................................................................. 23
Miscellaneous parts ................................................................................................................ 24
Sequential part number listing .................................................................................................. 25
4 Removal and replacement procedures ............................................................................ 31
Preliminary replacement requirements ....................................................................................... 31
Tools required ......................................................................................................... 31
Service considerations ............................................................................................. 31
Plastic parts ............................................................................................. 31
Cables and connectors ............................................................................. 31
Drive handling ......................................................................................... 32
Grounding guidelines .............................................................................................. 32
Electrostatic discharge damage .................................................................. 32
Packaging and transporting guidelines ........................................ 34
Component replacement procedures ........................................................................................ 36
ENWW v

HP ENVY 14 Specifications

General

Bus type	DMI
Stepping	C2
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
System bus rate	2.5 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-500 Mobile Series
Processor socket	BGA 956
Processor threads	4
Processor codename	Arrandale
Processing Die size	81 mm²
Processor frequency	2.4 GHz
Processor cache type	Smart Cache
Processor lithography	32 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	2.93 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16
Thermal Design Power (TDP)	35 W
CPU multiplier (bus/core ratio)	18
Maximum number of PCI Express lanes	16
Number of Processing Die Transistors	382 M
Motherboard chipset	Intel® HM55 Express
HDD speed	7200 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	500 GB
Compatible memory cards	MMC, SD
Display diagonal	14.5 \
Display resolution	1600 x 900 pixels
Native aspect ratio	16:9
Memory slots	2x SO-DIMM
Internal memory	4 GB
Internal memory type	DDR3-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	2 x 2 GB
Discrete graphics card model	AMD Radeon HD 5650
Maximum graphics card memory	2.714 GB
On-board graphics card model	Intel® HD Graphics
On-board graphics card base frequency	500 MHz
On-board graphics card dynamic frequency (max)	766 MHz
Type	PC
Power supply type	AC
Wireless technology	Wi-Fi
Graphics card family	AMD
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Cabling technology	10/100/1000Base-T(X)
Networking features	Gigabit Ethernet
Operating system installed	Windows 7 Home Premium
Sustainability certificates	ENERGY STAR
AC adapter power	90 W
Number of battery cells	8
Charging port type	DC-in jack
USB 2.0 ports quantity	3
Ethernet LAN (RJ-45) ports	1
VGA (D-Sub) ports quantity	0
Cable lock slot type	Kensington
Product color	Black
Country of origin	China
Pointing device	Touchpad
Processor ARK ID	47341
Processor package size	rPGA 37.5x 37.5, BGA 34x28 mm
Graphics & IMC lithography	45 nm
Supported instruction sets	SSE4.1/4.2
Intel® Turbo Boost Technology	1.0
Physical Address Extension (PAE)	36 bit

Weight and Dimensions

Depth	237 mm
Width	356 mm
Weight	2380 g
Height (rear)	28.2 mm
Height (front)	27.7 mm