HP ENVY 14 Service Guide

Performing a system recovery
Recovery Manager software allows you to repair or restore the computer to its original factory state.
Recovery Manager works from recovery discs or from a dedicated recovery partition (select models
only) on the hard drive.
Note the following when performing a system recovery:
●
You can recover only files that you have previously backed up. HP recommends that you use HP
Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the
computer.
●
Windows has its own built-in repair features, such as System Restore. If you have not already tried
these features, try them before using Recovery Manager.
●
Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.
Recovering using the dedicated recovery partition
On some models, you can perform a recovery from the partition on the hard drive, accessed by
clicking Start or pressing the f11 key. This type of recovery restores the computer to its factory
condition without using recovery discs.
To restore the computer from the partition, follow these steps:
1.
Access Recovery Manager in either of the following ways:
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (HP
Recovery)” message is displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
Recovering using the recovery discs
1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external optical
drive, and then restart the computer.
3. Follow the on-screen instructions.
ENWW
Performing a system recovery
89

HP ENVY 14 Specifications

General

Bus type	DMI
Stepping	C2
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
System bus rate	2.5 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-500 Mobile Series
Processor socket	BGA 956
Processor threads	4
Processor codename	Arrandale
Processing Die size	81 mm²
Processor frequency	2.4 GHz
Processor cache type	Smart Cache
Processor lithography	32 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	2.93 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16
Thermal Design Power (TDP)	35 W
CPU multiplier (bus/core ratio)	18
Maximum number of PCI Express lanes	16
Number of Processing Die Transistors	382 M
Motherboard chipset	Intel® HM55 Express
HDD speed	7200 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	500 GB
Compatible memory cards	MMC, SD
Display diagonal	14.5 \
Display resolution	1600 x 900 pixels
Native aspect ratio	16:9
Memory slots	2x SO-DIMM
Internal memory	4 GB
Internal memory type	DDR3-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	2 x 2 GB
Discrete graphics card model	AMD Radeon HD 5650
Maximum graphics card memory	2.714 GB
On-board graphics card model	Intel® HD Graphics
On-board graphics card base frequency	500 MHz
On-board graphics card dynamic frequency (max)	766 MHz
Type	PC
Power supply type	AC
Wireless technology	Wi-Fi
Graphics card family	AMD
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Cabling technology	10/100/1000Base-T(X)
Networking features	Gigabit Ethernet
Operating system installed	Windows 7 Home Premium
Sustainability certificates	ENERGY STAR
AC adapter power	90 W
Number of battery cells	8
Charging port type	DC-in jack
USB 2.0 ports quantity	3
Ethernet LAN (RJ-45) ports	1
VGA (D-Sub) ports quantity	0
Cable lock slot type	Kensington
Product color	Black
Country of origin	China
Pointing device	Touchpad
Processor ARK ID	47341
Processor package size	rPGA 37.5x 37.5, BGA 34x28 mm
Graphics & IMC lithography	45 nm
Supported instruction sets	SSE4.1/4.2
Intel® Turbo Boost Technology	1.0
Physical Address Extension (PAE)	36 bit

Weight and Dimensions

Depth	237 mm
Width	356 mm
Weight	2380 g
Height (rear)	28.2 mm
Height (front)	27.7 mm