Service and Support
Getting Support for Your HP Notebook PC
44 Startup Guide
Getting Support for Your HP Notebook PC
HP offers a number of ways that you can get technical support for your computer. If you
have questions or problems, here are the resources available to you:
• Look up information in the electronic Reference Guide.
• Visit the HP notebook website.
• Use HP Instant Support on your notebook.
• Call HP support.
• Look up information in Microsoft Windows Help and the printed Windows manual.
To use the Reference Guide
The Reference Guide is an electronic help system included on your hard disk. To open the
Reference Guide, select Start, Programs, HP Library, Reference Guide. (On Windows
ME, select Start, Help, Your HP Notebook, HP Reference Guide.) To locate information
in the guide, use the Contents, Index, and Search tabs to look for information. The
Contents tab lists the headings of all the topics in the guide. The Index tab provides an
alphabetical list of the keywords in the guide; you can locate a keyword either by typing it
in the box or by scrolling through the list. The Search tab allows you to find specific
words and phrases.
To get help from the HP notebook website
HP has a website on the Internet dedicated to HP notebook owners:
www.hp.com/notebooks. This website contains information about the various HP
notebook models, warranties, support, and special promotions.
To get help with your computer at this website, click on Technical Support. In the
technical support area, you will have access to:
• answers to frequently asked questions
• software, driver, and BIOS updates
• electronic manuals
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