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ProLiant DL140 - G2 Server
HP ProLiant DL140 - G2 Server User Manual
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Troubleshooting 28
OS boot problems flowchart
Symptom: Server does not boot a pr
eviously installed operating system.
Possible causes:
•
Corrupted operating system
•
Hard drive subsystem problem
Item See
1
"HP Insight Diagnostics (on page
16
)"
2
•
"Operating system problems (on page
53
)"
•
"HP contact information (on p
age
67
)"
27
29
Table of Contents
Default Chapter
1
User Guide
1
Table of Contents
3
Operations
5
Power up the Server
5
Power down the Server
5
Remove the Access Panel
5
Setup
7
Optional Installation Services
7
Optimum Environment
7
Space and Airflow Requirements
7
Temperature Requirements
8
Power Requirements
9
Electrical Grounding Requirements
9
Rack Warnings
9
Installing Hardware Options
10
Installing the Server into the Rack
10
Powering up and Configuring the Server
10
Installing the Operating System
10
Registering the Server
11
Hardware Options Installation
12
Introduction
12
Processor Option
12
Optical Drive Option
12
Memory Options
12
PCI I/O Device Option
12
Hard Drive Options
13
Hard Drive Backplane Options
13
Power Supply Options
13
HP Trusted Platform Module Option
13
Installing the Trusted Platform Module Board
14
Retaining the Recovery Key/Password
15
Enabling the Trusted Platform Module
15
Software and Configuration Utilities
16
Rompaq Utility
16
Lights-Out 100I Remote Management
16
HP Insight Diagnostics
16
Drivers
16
Updating Firmware
16
Troubleshooting
17
Common Problem Resolution
17
Loose Connections
17
Service Notifications
17
Problem Diagnosis
17
Important Safety Information
18
Warnings and Cautions
19
Preparing the Server for Diagnosis
20
Symptom Information
20
Diagnostic Steps
20
Start Diagnosis Flowchart
21
General Diagnosis Flowchart
22
Post Problems Flowchart
26
Os Boot Problems Flowchart
28
Server Fault Indications Flowchart
29
Hardware Problems
31
Power Problems
31
Unknown Problem
32
General Hardware Problems
33
Problems with New Hardware
33
Internal System Problems
35
Hard Drive Problems
38
Memory Problems
39
System Open Circuits and Short Circuits
41
Ppm Problems
41
External Device Problems
42
Video Problems
42
Audio Problems
43
Mouse and Keyboard Problems
43
Modem Problems
44
Network Controller Problems
46
Contacting HP
48
Operating System Information You Need
49
Software Tools and Solutions
53
Introduction to Software Problems
53
When to Reconfigure or Reload Software
54
Linux Operating Systems
55
Application Software Problems
55
Firmware Maintenance
56
Current Firmware Versions
57
Battery Replacement
58
Regulatory Compliance Notices
60
Regulatory Compliance Identification Numbers
60
Federal Communications Commission Notice
60
FCC Rating Label
60
Class a Equipment
60
Class B Equipment
60
Declaration of Conformity for Products Marked with the FCC Logo, United States Only
61
Modifications
61
Cables
61
Canadian Notice (Avis Canadien)
62
European Union Regulatory Notice
62
Disposal of Waste Equipment by Users in Private Households in the European Union
62
Japanese Notice
63
BSMI Notice
63
Korean Notice
63
Chinese Notice
64
Laser Compliance
64
Battery Replacement Notice
64
Taiwan Battery Recycling Notice
65
Power Cord Statement for Japan
65
Acoustics Statement for Germany (Geräuschemission)
65
Electrostatic Discharge
66
Preventing Electrostatic Discharge
66
Grounding Methods to Prevent Electrostatic Discharge
66
Technical Support
67
Before You Contact HP
67
HP Contact Information
67
Customer Self Repair
67
Acronyms and Abbreviations
75
Index
79
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HP ProLiant DL140 - G2 Server Specifications
General
Brand
HP
Model
ProLiant DL140 - G2 Server
Category
Server
Language
English
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