Troubleshooting 56
Errors occur after the system software is changed
Action: Change settings to the original configuration. If more than one setting was changed, change the
settings one at a time to isolate the cause of the problem.
Errors occur after an application is installed
Action:
• Check the application log and operating system log for entries indicating why the software failed.
• Check system settings to determine if they are the cause of the error. You may need to obtain the
settings from the server setup utility and manually set the software switches. Refer to the application
documentation, the vendor website, or both.
• Check for overwritten files. Refer to the application documentation to find out which files are added
by the application.
• Reinstall the application.
• Be sure you have the most current drivers.
Firmware maintenance
HP has developed technologies to help ensure that HP servers provide maximum uptime with minimal
maintenance. Many of these technologies also reduce server management efforts, enabling administrators
to work on issues and resolve problems without taking servers offline.
Types of ROM
Types of ROMs include:
• System ROM (on page 56)
• Option ROMs (on page 56)
System ROM
A system reboot is required for a ROM upgrade to take effect. For disaster recovery or ROM downgrade
purposes, backups of the most current ROM image are available in either redundant ROM or a ROM
backup.
Option ROMs
Types of option ROMs include:
• Array controller ROMs
• Integrated Lights-Out (iLO) ROMs
• Hard drive ROMs
Flashing ROM
The process of upgrading system and option ROMs is referred to as flashing the ROM. A ROM flash uses
software to replace the current system ROM on a target server with a new ROM image. Flash the ROM
to:
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