HP S430c User Manual

25
Function test
After repair, be sure to confirm that all functions are working.
Support and troubleshooting
The following table lists possible issues, the possible cause of each issue, and the recommended
solutions.
Monitor is off.
Press the monitor power button.
NOTE: If pressing the power button has no effect, press and
hold the power button for 10 seconds to disable the Power
Button Lockout feature.
Video cable is improperly
connected.
Connect the video cable properly. For more information, see
Connecting the cables on page 9.
System is in Auto-Sleep Mode.
Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card is incompatible.
Open the OSD menu and select the Input menu. Set Auto-
Switch Input to Off and manually select the input.
or
Replace the video card or connect the video cable to one of the
computer’s on-board video sources.
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Te
st item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays correctly
on the monitor.
Computer or DVD player
DP test
Confirm whether image displays and sound plays correctly
on the monitor.
Computer or DVD player
Audio test
Change volume and balance to confirm whether volume is
smooth and loud enough.
Speaker
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD
player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD
player
USB-C test
Confirm whether image displays and sound plays
correctly on the monitor
Computer or USB-C
player
USB test
Confirm whether image displays and sound plays
correctly on the monitor
Computer or USB-C
player
Table 3-1 Common issues and solutions
Issues
Possible cause
Solution
Screen is blank or
video is blinking.
Power cord is disconnected.
Connect the power cord.
Image appears
blurred, indistinct, or
too dark.
Brightness setting is too low.
Open the OSD menu, and select Brightness to adjust the
brightness scale as needed.

HP S430c Specifications

General

HD type	WUXGA
Panel type	VA
Pixel pitch	0.274 x 0.274 mm
Pixel density	92 ppi
Display diagonal	43.4 \
Display resolution	3840 x 1200 pixels
Display technology	LED
Native aspect ratio	32:10
Maximum refresh rate	60 Hz
Contrast ratio (dynamic)	5000000:1
Contrast ratio (typical)	3000:1
Display number of colors	-
Display brightness (typical)	350 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 3840 x 1200
HDMI	Yes
USB hub version	3.2 Gen 2 (3.1 Gen 2)
DisplayPort version	1.2
USB Type-C downstream ports quantity	2
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
AC input voltage	100 - 240 V
Power consumption (standby)	0.5 W
Power consumption (typical)	80 W
Tilt angle range	-5 - 20 °
Panel mounting interface	100 x 100 mm
Certification	BSMI; CB; CCC; CE; CEL; cTUVus; EAC; EPA; FCC; ICES; ISO 9241-307; KCC; PSB; TCO Certified; UV-S; UL; VCCI; WEEE; ISC
Product color	Black, Silver
Market positioning	Gaming
Cables included	AC, HDMI, USB Type-C to USB Type-A, USB Type-C to USB Type-C
HP segment	Business
Package type	Box
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	256 mm
Height (with stand)	491 mm
Depth (without stand)	140.8 mm
Width (without stand)	1057 mm
Height (without stand)	361.9 mm
Weight (without stand)	14300 g