Troubleshooting
This chapter contains information about how to troubleshoot your LCD Monitor. If you have tried
all of the items listed below, please contact a qualified service technician.
A. My monitor doesn’t work, even though the computer appears to
work.
1. Make sure the power cable is securely plugged into the monitor.
2. Make sure the monitor is turned on.
3.
Try turning the monitor off and then turning it on again.
4.
Make sure the monitor’s power cord is plugged into a power outlet and into the AC power
adapter. Check to see whether the outlet works by plugging another device (such as a lamp)
into the outlet. (If the light on the front of the monitor is lit, it is getting power. Try the next item
on this procedure.)
5.
Check the cable connection between the monitor and the computer. The cable connectors
must be pushed in all the way.
B. The message “No Signal” appears on my monitor.
This message appears when the video cable is not properly connected to the computer.
1. Make sure the analog video cable is plugged into the Analog Video Input port on the back of
the monitor.
2. Make sure the other end of the analog video cable is plugged into the PC’s video port.
C. The image is very unstable.
1. Set your PC to a supported video mode, preferably 1024 x 768 at 60 Hz. See the “Setting the
Video Mode” section.
2. Restore the original factory settings by choosing MODE RECALL in the OSD Main Menu.
3. Perform the Auto Configuration function. See the “Performing Auto Configuration Using the
Direct Key” section.
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