9
7 FAQs
How do I restore factory settings?
When the router is turned on, press the reset button for approximately 3 seconds using
a pointed object until the
indicator starts to blink. Restoring factory settings will
clear all customized settings. Proceed with caution.
How can I connect to the router using Wi-Fi Protected Setup (WPS)?
To connect a WPS-enabled device to your router using the WPS button:
1. Press and hold the WPS button on the router for at least 2 seconds until the
indicator starts to blink.
2. Enable WPS on your device within 2 minutes to connect to the router's Wi-Fi
network.
8 Troubleshooting
Why is the indicator red after I have finished configuring the router?
1. Make sure you have a working SIM card and ensure that it is inserted properly.
2. Move the router to an open space free from obstructions and make sure you have
an available mobile network in your area.
3. If the problem persists, please contact your network service provider.
Why is the
indicator status steady on cyan, blue, or yellow, but the
indicator is off?
Your mobile network has poor reception. Move the router to a place with better
reception.
Why can't I access the router's web-based management page?
1. Ensure that your computer is connected to the router through an Ethernet cable or
Wi-Fi.
2. Ensure that your computer is set to obtain an IP address and DNS server address
automatically.
3. Restart your browser, or try using another browser.
4. If the problem persists, restore the router to its factory settings.
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