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6 Basic Trouble Shooting
Internet Not Working
o Check the power LED on your computer, router (B310s) unit.
o Check if router (B310s) -Ethernet Cable is connected to your
PC wired connectivity.
o Check if Wi-Fi is enabled and connected to your Laptop or -
Smartphone for wireless connectivity.
Internet browsing speed is slow
o Check PC or laptop meets the recommended requirement.
o Check if your PC is performing heavy-duty downloads -
(backups, virus scans)
o Check if the router (B310s) signal if less than 3 bars (should
be placed where signal strength is 3 bars)
Wi-Fi Network cannot be detected on my Wi-Fi enabled device
o Check whether the power adapters are correctly connected
o Check if Wi-Fi is enabled on your device.
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