10 FAQ
WLAN Dongle Cannot Find Signals When Adapting to Some Routers
1.For a dual-band router (use 2.4G and 5G WLAN signals at the same time), check
whether the 2.4G WLAN signal is enabled. (The WLAN Dongle does not support
5G WLAN.)
2.
Conrm that the 2.4G WLAN SSID name is dierent from the 5G WLAN SSID
name. If they are the same, set them to be
dierent.
3.Log in to the router settings page. If the 2.4G WLAN channel is 13, change the
channel to one in the range of channel 1 to 11, which has small interference.
SUN2000-(3KTL-10KTL)-M0
User Manual 10 FAQ
Issue 06 (2020-10-23) Copyright © Huawei Technologies Co., Ltd. 84